Returns & Exchanges
At Beauty Depot O-Store, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, you may return unopened and unused items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and provide a reason for the request.
Prepare the Package
Securely pack the items in their original, unopened packaging, ensuring that all seals are intact to qualify for a refund.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned products, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing